HK HeyKira
Terms of Service Mobile App + Website Effective April 24, 2026

Rules for using the service

Use HeyKira with clear expectations, not hidden fine print.

These Terms of Service govern your use of HeyKira, including our mobile apps, public website, AI chat and voice features, paid plans, and related support services. Our browser-based chat service is still in development and is not currently available.

iPhone Android Public Website
01

Acceptance

By accessing or using HeyKira, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, do not use the service. HeyKira is the operator of the service and is referred to as “HeyKira,” “we,” “us,” or “our” in these terms.

If you use HeyKira on behalf of an organization, you represent that you have authority to bind that organization to these terms.

02

Eligibility and Accounts

Minimum age

You must be at least the age required to lawfully use this type of service in your location. If you are under the age of majority, a parent or legal guardian must review and accept these terms for you.

Accurate information

You agree to provide current, complete, and accurate account and payment information and to keep it updated when needed.

Account security

You are responsible for activity that occurs under your account and for safeguarding your credentials, devices, and login methods.

One user, one account

Unless we explicitly allow otherwise, you may not sell, lend, transfer, or share your account in a way that circumvents plan limits or access controls.

03

The Service

What HeyKira offers

  • The mobile apps provide AI chat sessions and interactive messaging.
  • They may also provide voice messages, call-style experiences, and media-generation tools.
  • Optional paid plans, upgrades, digital benefits, and support are available as described in the app.

Website availability

  • Our current public website provides product, support, privacy, and legal information.
  • A browser-based HeyKira chat service is in development and is not currently available.
  • Any future web chat service may be subject to updated terms and privacy disclosures before launch.

Service changes

  • We may add, remove, or modify features over time.
  • Availability can vary by platform, region, device, or subscription status.
  • We may set usage limits to protect stability and prevent abuse.

No ownership transfer

  • We grant you a limited, revocable, non-exclusive right to use the service.
  • Your use must comply with these terms and applicable law.
  • No rights are granted except those expressly described here.
04

Acceptable Use

You agree not to misuse HeyKira. Prohibited conduct includes, without limitation:

  1. Violating any applicable law, regulation, platform rule, or third-party right.
  2. Using the service for harassment, threats, fraud, spam, impersonation, or deceptive activity.
  3. Attempting to bypass rate limits, account restrictions, payment controls, or safety systems.
  4. Uploading or sending malware, malicious code, or harmful automated traffic.
  5. Reverse engineering, scraping at scale, or using the service to build a competing product without permission.
  6. Using HeyKira in a way that could endanger a person or rely on the service for emergency, medical, legal, or other high-stakes decisions.
05

Billing and Subscriptions

Paid features

Some features, characters, message limits, voice content, or digital items may require a paid plan or one-time purchase.

Auto-renewing plans

Subscriptions renew automatically unless canceled through the relevant app store or payment platform before the next billing cycle. Store providers may require cancellation at least twenty-four hours before renewal.

Refunds and billing disputes

Charges are handled by the platform or payment processor used for purchase. Refunds, restoration, and billing dispute requests are subject to that provider's rules unless local law requires otherwise.

06

Content and Licenses

Your content

You retain rights you have in content you submit, post, or generate through your use of the service, subject to any rights needed for us to provide the features you request, maintain and secure HeyKira, enforce these terms, and comply with law.

License to operate the service

You grant us a non-exclusive license to host, process, transmit, display, and adapt submitted content only as needed to provide the features you request, maintain service security, enforce these terms, and comply with law. This license ends when the content is deleted, except to the extent retention is permitted under our Privacy Policy or required by law.

Our materials

The app, site design, software, branding, characters, and related materials are protected by intellectual property laws and remain owned by us or our licensors.

Feedback

If you send suggestions or product feedback, we may use it without restriction or compensation, unless prohibited by law.

07

AI and Voice Limitations

Output quality

  • AI responses can be incomplete, inaccurate, delayed, or inappropriate.
  • Generated text, voice, images, or media may not reflect real people or facts.
  • You are responsible for how you interpret and use outputs.

Not professional advice

  • HeyKira is not a doctor, lawyer, therapist, financial advisor, or emergency service.
  • Do not rely on the service for crisis response or high-risk decisions.
  • Seek qualified human help where appropriate.

Voice and media

  • Voice features may depend on device permissions, network conditions, and file handling.
  • Call-like experiences may simulate interaction and are not telecommunications services.
  • Media availability may change based on plan, platform, or moderation controls.
08

Third-Party Services

HeyKira depends on third-party services to provide particular functions. These include Supabase for backend infrastructure; Google Firebase for analytics and crash diagnostics; AppsFlyer for attribution and campaign measurement; Apple and Google for sign-in and app store purchases; and AI, voice, and media-processing providers for features you request.

Your use of an app store, identity provider, linked website, or other independently operated service may also be governed by that provider's terms and privacy policy. We do not control independent third-party services and are not responsible for their availability, content, or separate practices. Our use of service providers and the information disclosed to them is described in our Privacy Policy.

09

Suspension and Termination

We may suspend, restrict, or terminate access to HeyKira if we reasonably believe you violated these terms, created risk for other users, exposed us to legal or security issues, or used the service fraudulently or abusively.

You may stop using the service at any time. Termination does not automatically entitle you to refunds for unused subscription time, except where required by law or platform policy.

10

Disclaimers and Liability

Provided as available

To the maximum extent permitted by law, HeyKira is provided on an "as is" and "as available" basis without warranties of uninterrupted operation, accuracy, merchantability, or fitness for a particular purpose.

Limitation of liability

To the extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of data, revenue, goodwill, or business opportunity arising from your use of the service.

Local law

Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you. In those places, the limitation applies only to the extent legally permitted.

11

Applicable Law and Disputes

These terms and any dispute relating to HeyKira are governed by the laws that apply to HeyKira and your use of the service, without overriding any mandatory consumer protections or other rights that apply in your place of residence.

Before starting formal proceedings, please contact us at support@heykira.me and give us a reasonable opportunity to resolve the issue. If it cannot be resolved, a claim may be brought before a court with jurisdiction under applicable law. Nothing in these terms limits a right to seek a remedy from a regulator, consumer-protection body, or competent court where that right cannot lawfully be restricted.

12

Changes to These Terms

Updates

We may revise these terms from time to time to reflect product changes, legal requirements, or operational needs.

Notice

When changes are material, we may update the effective date or provide notice through the app, website, or other reasonable means.

Continued use

Continued use of HeyKira after revised terms take effect means you accept the updated terms.

13

Contact Us

General support

HeyKira is the operator of the service. For questions about these Terms of Service, account issues, disputes, or billing-related requests, visit the HeyKira Support Center or contact us at support@heykira.me.

Related policy

For how personal information is collected and used, review the Privacy Policy.